At Doctors Community Hospital, we have found partnering with ARCH, instead of hiring internal insurance follow up or customer service staff has provided excellent results. In fact, our facility is listed by the Maryland Hospital Association as a top accounts receivable performer for over 10 years. This comparison is with 54 other Maryland hospitals. Also, over the years we have undergone several system conversions at the hospital as well as the professional practices and yet this did not present a challenge to ARCH who was able to adapt and maintain collections and service.