As a healthcare consultant, I am called upon by my clients to assist with operational assessments, revenue integrity, electronic medical record installations and optimizations, as well as other revenue cycle activities. Many of my clients are also contracted with ARCH. I have observed first hand ARCH’s professionalism and commitment to their clients. Operationally, they have strong technical skills and the internal bandwidth with staffing and systems to be an industry leader.
What I find most impressive about ARCH is their willingness to be honest with clients and say when they are unable to perform a service or a task. In the healthcare industry, many vendors claim to be able to do just about anything. The ARCH team is self aware and they know what they are best at. They work as a provider extender to give patients the best experience possible.